How to avoid a damp proofing scam

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What is a damp proofing scam?

Damp proofing scams usually begin with the rogue trader knocking on your door and offering a free damp survey. Unfortunately, this is all a ploy; once invited in, the unscrupulous trader will always identify an urgent damp problem that requires several hundreds, or even thousands of pounds to repair.

The panicked homeowner, worried about the implications, hands over the money and the rogue tradesman implements a totally ineffective damp treatment that is certain to fail in the long-run, ultimately leaving the homeowner needing to pay twice to fix their damp problem.

Unfortunately, it’s not only one-off door to door salesmen who behave this way, there are nationwide companies who have perfected the art of pulling off the perfect scam, so it’s worth ensuring that the company you have contacted, or has contacted you, has a proven track record and is industry approved.

Ask for proof of insurance and accreditations

A reliable damp proofing company will have an insurance policy in place, as well as service or product guarantees. You should also look for certain industry-recognised accreditations; if they are a member of the Property Care Association (PCA), you can rest assured that they are regularly reviewed by the leading trade association in the UK to ensure nothing short of excellent conduct.

Croft Preservation is a proud member of the PCA, so you can be certain of a thorough and high-quality service from every single one of our damp proofing experts. If you have a damp problem in Dorset, we are your go-to team. Contact us today on 01202 737739.

Ask questions and expect clear answers and reports

If you do invite a damp surveyor into your home, make sure to ask them questions. If they know what they’re talking about, they’ll be able to give you a straightforward and clear answer. Many rogue damp proofers will either outright lie or be unable to provide you with an answer that makes sense.

A trustworthy damp proofing company will never alert you to a damp problem that doesn’t exist and will tell you like it is, walking you through your options. You should also expect a thorough report following your damp survey that backs up what you were told. Most importantly, a good damp proofing company will never pressure you into making a split-second decision on tackling your damp problem.


Our team of damp proofing experts based in Poole will never pressure you to decide on the day. We leave the decision totally in your hands, will answer any questions you may have, and provide you with a detailed follow up report. For damp proofing solutions you can trust to last, contact Croft Preservation today on 01202 77339 today.

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