Tenants at the same group of newly renovated flats in south London recently complained to their landlord’s managing agent, Gillcrest,  about the state of their homes but their grievances were ignored.

Due to fire-safety concerns following the Grenfell Tower disaster in 2017, which was exacerbated by the presence of substandard cladding, councils have been removing cladding from tower blocks that they consider a fire safety hazard. This is exactly what happened to Lydstep flats in Gabalfa, Cardiff. However, according to residents, this has resulted in significant damp and mould problems to appear.

Contrary to its name, woodworm is in fact a generic term that refers to various types of woodboring beetle and larvae commonly found throughout the UK. These little pests can attack almost any type of timber, from furniture and floorboards to joists and rafters, and can cause serious structural damage if left untreated. Fortunately, woodworm is fairly easy to spot as the beetles leave distinctive exit holes and a powdery dust on the wood’s surface.