Frequently asked questions

This will be dependent on the reason for attending site, size/location of the property. All this can be discussed with our Admin team.

We are a friendly family-run business who you can trust, with a wealth of experience, giving you confidence that your property is in safe hands.

Croft cover: Bournemouth, Poole, Purbecks, Wimborne, Blandford, Ringwood, New Forest, Southampton, Dorchester, Salisbury and surrounding areas. Please speak to our Admin team for further details.

Our surveyors are CSRT qualified (Certified Surveyor in Remedial Treatment). Croft is also members of the Property Care Association (PCA). We offer reports on: Damp Proofing, Timber Preservation, Woodworm, Condensation, Ventilation, Dry Rot, Wet Rot, Tanking, Structural Repairs, Flood Damage, Cavity Wall Ties, Plastering, Basement Conversions, General Building works, Extensions, Refurbishment and all types of remedial surveys.

Croft will liaise with estate agents, letting agents and property vendors on your behalf in order to gain access to the property.

We aim to turnaround reports quickly, generally within 48 hours depending on what our surveyor has been instructed to look at.

We try our utmost to fit in with your time frame. We are well aware that dates could change due to ongoing house sales and we can be flexible with timings.

We offer extensive guarantees throughout our services we offer, including Insurance Backed Guarantees.

Yes, however if we use sub-contractors they are fully vetted.

Usual signs of damp are:

• Tidemark above skirting level
• Evident damp patches to walls/chimneys
• Musty smell
• Mould growth to walls, furnishings, ceiling
• Blistering paintwork
• Decay to skirting boards/architraves

Usual signs of woodworm are:

• Boreholes in wood
• Possible bore dust (Frass)
• Structural failure of timbers