Damp FAQs

Find answers you can trust to your questions about damp by browsing our frequently asked questions, compiled by professional damp surveyors. If you would like more information or have a question that isn’t listed, call Croft today on 01202 737739 and a member of our team will be happy to help.

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Frequently asked questions

Different types of damp present themselves in different ways but common indicators include:

  • Mould or mildew growth
  • Dark or discoloured patches on walls, floors or ceilings
  • Lifting or peeling wallpaper or paint
  • Tide marks on the wall
  • Excessive condensation on windows
  • A damp or musty smell

How you treat your damp problem will depend on the type of damp causing the issue, so the first step is identifying exactly what type of damp you have. There are a number of DIY treatments available that you can use, however, to ensure lasting success and future protection, contact an experienced damp professional to get to the root of the problem and carry out effective treatment and preventative measures.

At Croft Preservation, in order to identify the type of damp in your property, our team of qualified damp surveyors will carry out a thorough damp survey and assessment using the latest technology and tools. We will then present our findings to you in a jargon free report, along with suggestions for remedying the situation should we find any damp.

Yes, we offer effective mould removal and mould treatment services for commercial and residential properties across Dorset and Hampshire. As mould growth is often a sign of an underlying damp problem, our mould removal team will also look for signs of damp in order to help prevent the issue occurring again.

Yes, black mould can be very dangerous to your health. The NHS warns that prolonged exposure to black mould can lead to many worrying symptoms such as skin irritation, allergic reactions and even respiratory complications. This is why it’s important to act as soon as you spot black mould growth in your home and to let a professional remove and treat the area.

Yes, black mould can be very dangerous to your health. The NHS warns that prolonged exposure to black mould can lead to many worrying symptoms such as skin irritation, allergic reactions and even respiratory complications. This is why it’s important to act as soon as you spot black mould growth in your home and to let a professional remove and treat the area.

Condensation is the build-up of moisture often as a result of poor ventilation, so regular airing of your home, by opening doors and windows, should help dispel damp air and reduce condensation. In winter, this isn’t a practical solution so for a long-term fix, call a professional damp company like ourselves.

Discoloured patches at the top of the wall is often an indicator of penetrating damp. Penetrating damp is the result of moisture, often rainwater, making its way inside your property through the walls. It can occur at any level of your property and is often caused by leaky roofs, damaged or blocked guttering, poor brickwork or cavity wall insulation. How penetrating damp is fixed will depend on the cause and severity of the issue. Feel free to call us to discuss your damp problem further.

Absolutely you can damp proof basements. There are a few options to choose from but the most popular is a cavity drain membrane that channels water safely away from the property. At Croft Preservation, we are registered installers of Delta Membranes, a leading manufacturer of basement waterproofing solutions established over 100 years ago and offer a product guarantee of 10 years.

We offer our full range of damp solutions, including damp surveys, damp proofing and mould removal across Dorset and Hampshire. To check if you location is covered, contact us today online or on 01202 737739.

A family run company established over 30 years ago, Croft Preservation has a team of qualified and experienced damp experts with a proven track record of correctly identifying and treating damp. Putting your needs first, we work hard to provide an impeccable service and ensure you only need to call us once.

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Choosing Croft Preservation for your damp, rot, and more ensures expert care backed by years of specialized experience, guaranteeing thorough and lasting solutions tailored to your property's unique needs.

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